The IT Essentials (ITE) course introduces students to the fundamentals of computer hardware and software, mobile devices, security and networking concepts, and the responsibilities of an IT professional. The latest release includes mobile devices, Linux, and client side virtualization, as well as expanded information about Microsoft Windows operating systems, security, networking, and troubleshooting.


We are now receiving application for the July Cohort

Course Features

29 Interactive Activities

6 Packet Tracer activities


14 videos Tuitorials

Certificate of Completion from Cisco

Course Description

Course Objectives (What you will learn)

After completing the course, students will be able to perform the following tasks: 

  • Select the appropriate computer components to build, repair, or upgrade personal computers
  • Explain how to correctly use tools and safely work in a lab
  • Install components to build, repair, or upgrade personal computers
  • Explain how to perform preventive maintenance and troubleshooting on personal computers
  • Install Windows operation systems
  • Perform management and maintenance of Windows operating systems
  • Configure computers to communicate on a network
  • Configure devices to connect to the Internet and Cloud services
  • Explain how to use, configure, and manage laptops and mobile devices
  • Explain how to configure, secure and troubleshoot mobile, OS X, and Linux operating systems
  • Install and share a printer to meet requirements
  • Implement basic host, data, and network security
  • Explain the roles and responsibilities of the IT professional.
  • Troubleshoot advanced hardware and software problems.
Who Should Apply
Prerequisites | Requirements

Course Preview

Chapter 1 - Introduction to the Personal Computer
  • Select the appropriate computer components to build, repair, or upgrade personal computers.

Chapter 2 - Lab Procedures and Tool Use
Chapter 3 - Computer Assembly
Chapter 4 - Preventive Maintenance and the Troubleshooting Process
Chapter 5 - Windows Installation
Chapter 6 - Windows Configuration and Management
Chapter 7 - Network Concepts
Chapter 8 - Applied Networking
Chapter 9 - Laptops and Mobile Devices
Chapter 10 - Mobile, Linux, and OS X Operating Systems
Chapter 11 - Printers
Chapter 12 - Security
Chapter 13 - The IT Professional
Chapter 14 - Advanced Troubleshooting

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Exam & certification

To get the IT essentials certificate, you will need:
  • To attend one complete batch.
  • Successful evaluation of all practical projects
  • 80% score in course test

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